Have a question or need help? We're here for you!
Last updated: November 15, 2025
We’re here to help! At UrbanHides, customer support is at the heart of what we do. Whether you have a question about a product, need help with your order, or simply want to share feedback, our team is ready to assist you.
Get in Touch
Phone: +1 (430) 775-5356
Email: support@urbanhides.shop
Business Address: 5900 BALCONES DR #7398, AUSTIN, TX 78731 USA .
Operating Hours: Monday to Saturday | 09:00am – 06:00pm (EST)
Send Us a Message
If you prefer, you can also reach us anytime using the contact form on this page. Just include your name, email, phone number (optional), and a brief message—our support team will get back to you as soon as possible.
Customer Support Promise
We aim to respond to all inquiries within 24–48 business hours. Your satisfaction matters to us, and our team is committed to providing fast, friendly, and reliable assistance.