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Acceptable Payment Methods
We accept major credit cards including Visa, MasterCard, American Express, and Discover. All payments are processed through secure, SSL-encrypted third-party gateways (such as Shopify Payments or PayPal) to ensure your financial information is protected. We do not store your credit card details on our servers, and we do not accept checks or cash.
Pricing and Availability Changes
The cost and availability of items on our website are subject to change without prior notice. Urban Hides reserves the right to refuse or revoke any voucher, discount, or campaign at any point in time.
Shipping Policy Overview
We are pleased to offer FREE Standard Shipping to the USA, Canada, the UK, and Australia. We do not ship to any other international destinations.
Order Cancellation
You may request an order cancellation within 24 hours of placing your order. Once the order has been processed or shipped from our production facility, it cannot be canceled. In such cases, the customer must follow our Return Policy after receiving the item.
Order Acceptance and Privacy
Urban Hides reserves the right to accept or decline any order. If there is an issue with your order or if we are unable to fulfill it, we will notify you via email promptly.
Customer Support & Business Info: For any other queries, please contact our support team:
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Business Name: Urban Hides
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Email: support@urbanhides.shop
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Phone: +1 (520) 658-1166
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Address: 3935 70th Ave NE, Naples, FL 34120, United States
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Operating Hours: Monday to Friday | 09:00am – 05:00pm (GMT)
We appreciate you selecting Urban Hides. We are eager to assist you.